in.joy makes every effort to protect your privacy and the confidentiality of your personal information. The use of certain in.joy features requires that you supply personal information like your name and e-mail address. We use this information to send you our e-mail newsletter or to contact you when necessary. You may opt-out of receiving mailings at any time.
We will make reasonable repairs on items up to 1 year after date of purchase. To request a repair, please contact [email protected] and we will issue you a repair number and return tag for insured shipping. The customer is responsible for all shipping costs. in.joy reserves the right to deny unreasonable repairs, returns and exchanges.
RETURNS AND EXCHANGES
All unworn and in original condition in.joy jewelry will be accepted for returns or exchanges within 30 days of purchase for store credit. All items that are returned outside of 30 days and/or do not meet the guidelines will not be accepted for any store credit. All sale items and custom items are final sale. No refunds, exchanges or credit will be given.
To make a return or exchange, please email [email protected] and we will issue a return tag for insured shipping. The customer is responsible for all shipping costs.
If you would like to ship internationally, you can place an order by emailing [email protected] Please provide your postal code so we can calculate shipping costs. International orders will ship within 48 hours of receiving your order during normal business hours if available in stock.